- About us
Frequently Asked Questions
What are your success rates for achieving pregnancy?
We are sometimes asked for our success rates for pregnancy. Success rates are very difficult to determine in any fertility clinic as we would need to develop a criteria and only include those who adhered to them. It is impossible to compare women who are trying to conceive as they present to us with very different concerns. Some are just starting to try and others have been trying for a baby for many years, some have a partner and others don’t and are using donor sperm. Some of our clients are in their 20’s and others closer to 45. Comparing apples with oranges and would mean nothing to an individual client. All we can say is we run a busy clinic where we have many clients who have come to us through recommendations from either friends or professionals. Many of our pregnancy clients are those who were fertility clients to begin with. Our treatment and management is individualised to suit your personal circumstances.
Where can I park?
Our clinic is centrally located and only 3 blocks walk from the Brisbane Queen St Mall. Generally there is plenty of metered parking in the surrounding streets and a paid car park attached to the back of our building (turn down Barkley St from Wickham Tce). We are very handy for those who use public transport being a 400m walk from Central train station and the free Spring Hill loop bus service has a stop at the front of the building. This bus runs regularly from the city to Spring Hill Monday to Friday from 7am to 6pm, check www.translink.com.au for route details.
Does acupuncture hurt?
Acupuncture needles are very fine sterile needles which when inserted is usually painless. Clients sometimes report feeling a dull heavy sensation or tingling around the needle. Occasionally a mild sting will be felt but this generally passes quickly. Please tell your practitioner if it doesn’t, as the needle can often be adjusted so you are more comfortable.
What should I do before my first appointment?
For fertility bookings, once you have booked your initial appointment, we will send you an email with an online intake form you can complete prior to your appointment. If you could complete these at least 24 hours prior to your appointment, this will give the acupuncturist time to review your information. If you are unable to complete the online intake form, please arrive 10-15 minutes earlier so that you can complete the form at the clinic. We also ask for you to bring in any test results that you have.
For all other appointments, please arrive at the clinic 5-10 minutes early to complete the intake form.
We do have a cancellation policy. If you unable to attend the appointment please advise us before the day, otherwise the late cancellation fee will apply. Please read our cancellation policy for further details.
How much does acupuncture cost?
(Please note these pre and post-embryo transfer prices are only for those clients who do not regularly attend our clinic)
What is your cancellation policy?
The Fertility & Pregnancy Acupuncture Clinic aims to deliver a professional and timely service and to facilitate this, has a 24 hour cancellation policy. If an appointment is cancelled on the day of the treatment you will be charged half the cost of that appointment.
We understand that emergencies occur, babies are born, embryos don’t survive and we would never implement the policy for those reasons but just forgetting or allowing your own work to get in the way of your appointments makes running an efficient clinic very difficult.
To minimise problems you will receive a text message a day or two before your scheduled appointment as a reminder but please cancel earlier if possible so someone else can utilise that appointment time (if you have booked the appointment the day before we will not send a text message).
If you are someone who is always unsure of if you will be able to make appointments, please just call us on the day you require an appointment and if possible we will see you.
Can I get a rebate from my private health insurance provider?
We have a HICAPS machine and are able to do on the spot claims for most private health insurance providers. Otherwise, we are able to provide you an invoice to claim direct with your health insurance provider. The rebate will depend on your coverage. You can call your private health insurance provider and find out by asking the rebate for the following codes:
“103” for an initial appointment
“203” for all other appointments
When should I begin acupuncture for fertility concerns?
We recommend acupuncture weekly when trying to conceive. Therefore, we recommend starting as soon as possible and you can start at any time during your cycle.
How long is an appointment?
Our initial fertility appointments are 90 minutes to allow us to gather all your information to guide your future treatments. Our initial pregnancy appointments require 60 minutes. All repeat acupuncture treatments are 60 minutes. Pre and post embryo transfer treatments are from 45-60 minutes.
What should I wear?
It does’t matter what you wear as we have plenty of towels to cover you if we require you to remove some of your clothing. It depends on what we are needing to do on the day of your appointment as to what parts of your body we require. Generally for fertility clients we need access to your hands and wrists, legs and abdomen. For later pregnancy clients we often require your arms, legs and back.
What happens if I’m needle-phobic but want acupuncture?
Many people avoid acupuncture because they don’t like or fear needles. But what many people don’t realise is that having acupuncture is nothing like having an injection or blood taken. In reality, the acupuncture needles are very fine, as thin as a single hair, the images below show you exactly how fine they are. Often you will not feel any pain, only a sensation of heaviness or pressure around the area.
Image top to bottom
Are acupuncturists regulated in Australia?
Yes. As of 2012, acupuncturists must be registered with the National Registration and Accreditation Scheme for the Health Professions. This is the same scheme that regulates other health professionals, including medical practitioners, chiropractors and midwives etc. Each of our acupuncturists are registered with the Chinese Medicine Board of Australia and are also members of the Australian Acupuncture and Chinese Medicine Association Ltd, which is the leading association for qualified acupuncturists and Chinese medicine practitioners in Australia.
If you have a question that we have not answered, please contact us via email at firstname.lastname@example.org or phone 07 3172 0638 and we would be happy to assist with any enquiries.